Our Delivery service: www.ajdexpress.com
At FurnitureCenterNY.com and ajdexpress.com, we strive to make your delivery a positive experience by finding the most efficient, reliable, and economical means of delivery. We frequently reorder our products so they are ready for delivery soon after you place an order.
White gloves delivery (Delivery & Assembly service) is an available option during checkout, and will incur additional fees.
Please take note of the following:
Estimated Delivery Periods for specially ordered goods are based upon our past experience with the manufacturer. It is possible and beyond our control that your order will arrive earlier or later than the estimated shipping time.
Furniture Size: You are responsible for determining that merchandise will fit through doorways, corridors, and elevators.
Delivery Times: Normal delivery hours for local deliveries are 10 a.m. to 9 p.m. Delays may occur however, due to traffic conditions, weather conditions or other unforeseen events and in no event www.furniturecenterny.com. be held responsible.
Important: Delivery Acceptance Instructions Most large furniture items (i.e., dining room and bedroom furniture) are shipped via our long-distance in-home delivery service. The delivery must be signed for by the customer. Although you may waive the signature requirement by contacting the delivery company, we strongly recommend that you not do so, as it waives their liability for any damage, and therefore, subsequently forces us to do the same. Before signing for the delivery, please inspect thoroughly for any damage, shortages, etc. In the unlikely event that damage or a shortage has occurred in transit, make a notation on the Invoice, retain applicable packaging materials, and notify us immediately at (800)-539-6209. In the event that damage is not noted on the invoice when signing for the delivery or the applicable packaging materials are not retained, any claim for damage must be filed by you directly with the delivery company.
NOTE:We only provide service for the east coast of the USA. Please call us for more info.